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Terms of Service

These Terms of Service govern your use of Sage Kite's services, including consultancy, CRM implementation, marketing, specialist staffing, and white-label delivery.

Effective Date · September 18, 2026

1. Our Services

Sage Kite provides professional business growth consultancy and implementation services, including:

  • Business growth consultancy, GTM consultancy, AI consultancy, and fractional CMO support
  • CRM implementation, setup, pipeline configuration, and platform migration
  • Custom CRM development
  • Marketing services including SEO, paid advertising, email marketing, and social media management
  • Specialist staffing and virtual assistant recruitment
  • White-label delivery for marketing agencies
  • Workflow automation design and implementation
  • Ongoing support and consulting

2. Client Responsibilities

As a client, you agree to:

  • Provide accurate and complete information required for service delivery
  • Maintain active subscriptions to any required third-party platforms (e.g. GoHighLevel, CRM platforms)
  • Grant reasonable access to your accounts and systems for setup, implementation, and migration purposes
  • Respond to communications and requests within reasonable timeframes
  • Comply with all applicable laws and regulations in your use of our services

3. Payment Terms

Project fees are outlined in your engagement proposal or statement of work. Payment terms are specified in your agreement.

For fixed-price projects, an advance payment may be required before work commences. For ongoing services, recurring fees are billed in advance. All fees are non-refundable except as explicitly stated in our Refund Policy.

Third-party platform subscription fees (e.g. GoHighLevel, CRM platforms) are paid directly to the respective providers and are non-refundable by Sage Kite under any circumstances.

4. Intellectual Property

Upon full payment, you own all custom deliverables created specifically for your project, including configured workflows, CRM pipelines, marketing assets, and system architectures.

However, Sage Kite retains ownership of its proprietary frameworks, templates, methodologies, and pre-built automation sequences. These may be reused for other clients.

Any intellectual property you provide to us remains your property.

5. Third-Party Platforms

Our services are delivered through various third-party platforms including GoHighLevel, Follow Up Boss, ServiceTitan, Kajabi, and others. We are not responsible for:

  • Platform outages, downtime, or service interruptions
  • API changes that may affect custom integrations
  • Account suspensions, terminations, or policy changes by platform providers
  • Issues arising from third-party integrations (Stripe, Twilio, Mailgun, etc.)
Important Disclosure: Sage Kite is an independent service provider and is not affiliated with, endorsed by, or officially partnered with GoHighLevel Inc. or any other platform provider referenced on this website. All platform names are registered trademarks of their respective owners.

Usage-based costs incurred through Twilio, Mailgun, Stripe, or any other third-party platform during project delivery are the client's responsibility and are not refundable by Sage Kite.

6. No Guaranteed Results

Sage Kite makes no guarantees regarding specific outcomes from using our services, including but not limited to lead generation, conversion rates, revenue growth, or return on investment.

The effectiveness of systems and strategies we implement depends on many factors outside our control, including market conditions, client execution, platform changes, and business environment.

7. Limitation of Liability

To the maximum extent permitted by law, Sage Kite's total liability for any claim arising from our services shall not exceed the total fees paid by you to us in the six months preceding the claim.

We are not liable for indirect, incidental, or consequential damages, including lost profits, data loss, or business interruption.

8. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the engagement. This includes client data, account credentials, business processes, and proprietary methodologies.

This confidentiality obligation survives termination of our agreement.

9. Termination

Either party may terminate this agreement with 14 days written notice via email.

Upon termination, you will be billed for any work completed up to the termination date. Outstanding invoices remain due and payable. We reserve the right to suspend services if payments are delinquent.

10. Revisions Policy

Each fixed-price project includes up to two rounds of revisions within the agreed scope. Additional revisions beyond this limit will be billed separately at an agreed hourly or fixed rate.

Revisions must be requested within 14 days of project delivery.

11. Governing Law

These Terms of Service are governed by the laws of India, without regard to conflict of law principles. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Gurugram, Haryana, India.

12. Changes to These Terms

We may modify these Terms of Service at any time. Changes become effective when posted on this page. Your continued use of our services after changes constitutes acceptance of the updated terms.

Material changes will be communicated via email when reasonably possible.

13. Contact Information

If you have any questions about these Terms of Service, please contact us: