Mindbody setup and consulting services

A Mindbody consultant helps a fitness or wellness business set up and run Mindbody around how it actually wins and keeps clients: pricing options and contracts, online booking, lead management, intro offer follow-up, automated campaigns, retention and reporting. Sage Kite starts by mapping the path from first visit to renewal, then configures Mindbody to match.

Yes. Mindbody includes one-on-one onboarding and training on every plan, with no setup fee. That help focuses on using the product. We focus on your process: how intro offers convert, how leads are followed up, how pricing is structured, how members are kept and how you measure it.

Yes. Common issues are years of old pricing options still on sale, intro offers with no follow-up, leads that never reach Mindbody, campaigns nobody set up and reports nobody reads. We audit the account, retire what is out of date, rebuild the follow-up and document how the front desk should use it.

It depends on the number of locations, services and pricing options, and how much follow-up and reporting you need. Tightening one studio's setup is a much smaller project than a multi-location rebuild with a data move. Your proposal sets out the milestones and dates before work starts.

We clean and prepare client, membership and pricing data for import, and check the records afterwards. Moving active autopays depends on your current payment processor, so we confirm what is feasible in discovery before it is included in scope.

Yes. We set up a journey for new clients, with welcome messages, reminders, staff check-in tasks and a timed membership offer, so trial clients are followed up consistently instead of when someone remembers.

Yes. We connect your enquiry forms to Mindbody's lead pipeline and set up follow-up tasks and stages, so the team can see every lead and what happens next. Mindbody lists the lead management dashboard as part of its Ultimate plan.

Yes, where your plan includes it. Mindbody lists its AI front desk as included on Ultimate and as an add-on on Accelerate. We set it up with your answers, booking rules and limits, and review how it replies before clients rely on it.

Mindbody's Starter plan starts at $99 a month per location, and Accelerate, Ultimate and Enterprise are priced on request. Automated email and text campaigns and lead management come with Ultimate. We recommend the smallest plan that covers how you sell and keep members.

Mindbody and ClassPass are both part of Playlist. Many Mindbody businesses also list on ClassPass. We can set up how ClassPass fits your schedule and pricing, so it fills spare spots without undercutting your own members.

Sage Kite is an independent consultant. Mindbody is a trademark of its owner, and Sage Kite is not affiliated with, endorsed by or certified by Mindbody or Playlist. We work on your behalf and are paid by you, not by Mindbody.

You own the account and can run it. Handover includes training for the front desk and managers, and documentation of your pricing, follow-up and campaigns. Where it helps, Sage Kite offers maintenance with a defined support scope, and a marketing operations or social media VA to keep campaigns running.

No. Sage Kite is a business growth consultancy. Mindbody is one of the platforms we implement, alongside consultancy, marketing, automation and specialist staffing. Mindbody runs bookings and memberships; the broader work decides what to change and brings in new clients.